Privacy Policy

Last updated: October 5, 2024

IntroductionWelcome to Coblr, the operating system for fashion repair. This Privacy Policy outlines how Coblr (“we,” “our,” or “us”) collects, uses, shares, and protects your personal information. By using our services, you agree to the collection and use of information as described in this Privacy Policy.
Information We CollectWe collect various types of information to provide and improve our services to you:
Personal Information:
Information that identifies you as an individual, such as your name, email address, phone number, and payment information (via our third-party payment processor, Stripe).
Order and Service Information:
Data related to repair orders, shipping (through our ShipStation integration), and communication with your customers or our team. This may also include status updates sent via email or SMS.
Automatically Collected Information:
When you use Coblr, we may collect certain data automatically, such as your IP address, device type, browser information, and interaction with our platform, collected through cookies or similar technologies.
Third-Party API Data:
Coblr integrates with various APIs, including Stripe for payments, ShipStation for shipping, and other APIs in the future to offer additional services. These third parties may collect, store, and process your data in accordance with their own privacy policies.
How We Use Your Information
Service Delivery:
Your information is used to operate, maintain, and provide our services, including processing payments, sending order updates via email or SMS, and shipping orders.
API Integrations:
We use third-party APIs (such as Stripe, ShipStation, and future integrations) to facilitate payments, shipping, communication, and other services. Data shared with these APIs is governed by their respective privacy policies.
Improvement of Services:
Your data helps us analyze trends, manage our operations, and enhance the functionality and user experience of our platform.
Communication:
We use your information to contact you for service-related updates, promotional materials (with your consent), and support responses.
Legal and Compliance:
Your data may be used to comply with legal obligations or protect Coblr’s rights, safety, and property, as well as those of our users.
Information Sharing and DisclosureWe do not sell or rent your personal information to third parties. We may share your information in the following situations:
With Service Providers:
We may share your data with third-party providers, such as payment processors (e.g., Stripe), shipping and fulfillment services (e.g., ShipStation), and communication providers. These providers are only allowed to use your information as necessary to provide their services to us.
API Providers:
Data may be shared with third-party APIs we integrate with to perform various functions on our platform. These providers may access, store, and process your information as part of their services.
Business Transfers:
If Coblr undergoes a business transaction like a merger, acquisition, or sale, your information may be transferred as part of the assets involved in the transaction.
Legal Requirements:
We may disclose your information if required to do so by law, or to protect our rights and the safety of our users and partners.
Your Choices and Rights
Access and Correction:
You can access, update, or correct your personal information by logging into your account or contacting us directly.
Data Deletion:
You can request the deletion of your personal data at any time. However, certain information may need to be retained for legal or operational reasons.
API Management:
You may also manage your integration settings with third-party APIs through your account, where applicable, or contact us for assistance.
Data SecurityWe implement reasonable security measures to protect your information, both on our servers and with our third-party API partners. While we take precautions, no method of transmission over the Internet or electronic storage is completely secure. We strive to protect your personal information but cannot guarantee its absolute security.
International TransfersYour information may be transferred to and stored on servers located in different countries. Data protection laws in these countries may differ from those in your jurisdiction, but we ensure that personal data is treated securely and in accordance with this Privacy Policy.
Children’s PrivacyCoblr does not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will take steps to delete such information.
Changes to This Privacy PolicyCoblr may update this Privacy Policy to reflect changes in our practices, including updates to API integrations and legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on this page with an updated effective date.
Contact UsIf you have any questions about this Privacy Policy or our data practices, please contact us at:
Coblrshop,Inc
588 Boston Post Rd, Weston, MA 02493
info@coblrshop.com
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